1. Information We Collect
We collect information that you provide directly to us when you:
- Create an account or register for our services
- Make a purchase or place an order
- Contact us for support or inquiries
- Subscribe to our newsletter or marketing communications
Information collected may include:
- Name and contact information (email address, phone number)
- Billing and payment information
- Account credentials (username and password)
- Server configuration and usage data
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our VPS hosting services
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery)
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your information
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
- Secure data centers with physical security measures
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with our services
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how you use our services
- Improve our website and services
- Provide personalized content
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: